Job Description
JOB SUMMARY: The Process Supervisor provides departmental direction and support, using coaching, motivation and supervisory techniques, ensures that teams achieve specified levels of performance. The Process Supervisor continuously seeks process improvement through use of analysis of production methods and data as well as application of processing controls. The Process Supervisor is required to coordinate multiple processes and integrate process activities in a manner that achieves bottom line success and the mission of Golthe company. The Process Supervisor oversees safety, quality, training, retention, sanitation, budget and productivity for employee teams under their supervision.
JOB DUTIES PERFORMED: 1. Hires, trains, coaches and motivates employee team members to achieve their maximum quality and productivity performance. Facilitates and encourages employee involvement through crew meetings, safety teams, ESP, audits, problem solving, etc... 2. Directs and monitors the operations of the department. Makes recommendations and works to plan and implement process improvements. 3. Promotes department and company goodwill through proactive employee communication. Supports and promotes company position on union free status by maintaining open communication and feedback to employees. 4. Schedules people, materials and equipment to most effectively and efficiently utilize departmental resources to achieve the mission of company. Determines work assignments and makes changes as necessary to accommodate staffing and production needs of the department. 5. Ensures company policies and procedures are followed fairly and equitably, maintaining standards for safety, quality, food safety and overall personnel satisfaction. Responsibly uses independent judgement to enforce corrective action procedures within the department. 6. Maintains a positive work atmosphere by acting and communicating in a manner so that you work effectively and cooperatively with customers, clients, coworkers, and leadership team. 7. Responsible for the performance evaluation process for the department. Prepares and issues performance evaluations and approves those prepared by process leaders for the department. 8. Certified in CPR, First Aid and AED or willing to be certified (within 6 months) and willing to serve in such capacity. 9. Practices proactive process improvement methods and techniques using SPC data and real time data. Is proactive in achieving standard or above standard results in yield, efficiency and quality while maintaining a safe work environment. 10. Supports Black Belt projects, problem solving teams and takes an active role on teams as needed. 11. Monitors equipment and quality checks to assure quality and productivity standards are maintained. 12. Promotes safe work habits through training, recognizing safety hazards, performing safety audits and completing accident investigations. 13. Facilitates the development and implementation of departmental goals, objectives and budget, ensuring that necessary records to track, monitor and explain any variances from budgeted goals are established. Promotes communication and understanding of departmental goals including Gold'n Rewards. 14. Maintain a positive work atmosphere by acting and communicating in a manner so that you work effectively and cooperatively with customers, clients, coworkers, and the leadership team. 15. Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES: (QUALIFICATION REQUIREMENTS): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Considerable knowledge of process operations and practices - Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience - Considerable knowledge of supervisory practices and procedures - Strong ability to analyze and solve production problems - Ability to lead and coach employees and projects - Good English verbal and written communication skills, bi-lingual skills desired - Basic computer skills required (e-mail, time & attendance, etc.) and intermediate skills preferred (spreadsheet and word processing) - Conflict management skills - Good organizational skills - Knowledge of cultural issues - Good math aptitude - Basic mechanical knowledge - Completes Lockout/Tagout training and is aware of requirements for Lockout/Tagout safety as well as other company safety programs and policies. - Valid GNP Palletjack license or ability to obtain license within 30 days - Valid CPR ,First Aid Certification and AED or ability to obtain certificate within 6 months.
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