Ralcorp Holdings, Inc.

SKILLS/COMPETENCIES:

The Senior Business Systems Analyst is responsible for meeting the business needs of end users within the QAD systems and process area. The Analyst defines the detailed requirements, analyzes the business needs, and validates the solution with the end user. The Analyst would lead the solution efforts, whether custom generated or acquired, and create the supporting documentation and training as needed. Planning, organizing, identify deficiencies and improve processes, which affect the businesses areas of effectiveness.The QAD financial and manufacturing application system is the core application system required by Ralcorp Frozen to achieve operational and financial success. Coupled with QAD are additional application systems that are needed to achieve sales and production success such as SQL for data mining and report writing, Gentran for EDI, IRM, and Futurion. It is extremely important to the enterprise that the IT financial and manufacturing systems offer the highest reliability and performance possible. The Senior Business Systems Analyst will be challenged to assist the business with analyzing processes, maintaining, upgrading and troubleshooting the financial and manufacturing modules and implementing recommendations for efficiency. A significant challenge is helping establish and meet the demanding expectations of the end users in a rapidly changing environment and delivering custom reports, documentation, and solutions to resolve issues.MAIN DUTIES:
• Develop application needs, edit and maintain development operating procedures and standards established in a development manual for the business areas. Design and monitor project requirements, analyze business needs, validate proposed solution with the end user, and validate that the solution is satisfactory to the end user and is the correct solution to resolve the end user or business issue.
• Serve as a consultant to the business in work measurement, system studies or cost/effectiveness analysis.
• Develop and maintain custom reports for the business as well as end user documentation as needed.
• Provide assistance as required to other Analyst of the Department to improve internal procedures that may be advantageous to the Company.
• Develop report request and change control process for the significant business applications used by the Company.
• Conduct training sessions to implement new or improved systems and procedures.
• Conduct meetings with all levels of management for purposes of presentations, reviews, approvals of recommendations, etc.
• Recognize and identify potential areas where existing IT and business policies and procedures require change, or where new ones need to be developed, and make recommendations in these areas.
• Fulfill departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education.
• Develop test scripts and conduct testing procedures for in-house and vendor developed application systems and custom reports.
• Participate in integration team meetings and activities to determine the best possible solutions for integrating business processes and business systems for acquired companies.
• Assist in establishing business application logical security requirements, forms, and procedures.
• Lead the upgrades and functionality enhancements of software applications
• Structure priorities of function to be completed.
• Other duties as assigned.
• Extensive Knowledge of QAD MFG/Pro.
• QAD certifications (preferred), consulting and or support experience.
• Ability to express complex technical concepts effectively, both verbally and in writing.
• Strong analytical and organizational skills.
• Ability to work independently with limited supervision.
• Knowledge of manufacturing, office automation, and Information Technology techniques and practices.
• Ability to work well with people from different disciplines with varying degrees of technical experience.
• Experience with Database / Query development.
• Windows Systems experience.

EDUCATION:

• BS or BA level degree in related manufacturing or business related field or comparable work experience.

EXPERIENCE:

• Administrative or systems procedures analysis experience in areas of operations / business systems engineering (i.e. work simplification, work measurement techniques/skills).
• Consulting or Analyst experience in a manufacturing environment.
• Finance accounting skills in a mid to large corporate environment.
• A strong experience in QAD support or analytics, certification is preferred.