Technical Service Manager
- Job ID:
- Date:2012-05-18
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Location:Seattle
State:Washington
- Degree:B.S./B.A.
- Salary:Not Specified Why?
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- Job Types:
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- Food Technol/Scientists
- Quality Control/Quality Assurance
- Research & Development
Job Description
Overview:
Be a vital part of R&D team success by coordinating information flow. Position works in Flying Food Group's research and development center in Seattle, and reports to the Director of Fresh Food Solutions in charge of our business relationship with Starbucks.
Job Responsibilities:
- Create and maintain all costumer required technical forms.
- Communicate effectively and efficiently with customers on their technical subjects (nutrition, ingredients, allergen, and components).
- Analyze nutrition of finished products and R&D iterations.
- Create Label info and manage the proofing of said labels to ensure label compliance to the law.
- Manages the ingredient information (specs, allergens) for the kitchens
- Review and sign off ingredient and vendor files for R&D requirements.
- Reviews ingredients for costumer’s requirements.
- Approves ingredient substitutions.
- Works closely with Culinary and the wider R&D team on projects including participating in team meetings.
- Partners with the Food Safety Team on food safety and allergen law compliance.
- Leads the Technical Services team on priorities, reports out on status of the team.
Job Qualifications:
- Excellent organization skills; ability to multi-task and work according to a timeline.
- Detailed orientated, self-driven team-player that works in a collaborative and flexible manner.
- Experience with communication with vendors and/or costumers; ability to clearly request specific information.
- Food industry knowledge highly desired, preferably in R&D and/or procurement. Must be able to understand industry terms and common items.
- Proficient in MS Excel, Word, Outlook; ability to write professional documents.
- BS in Food and Nutrition, Culinary Nutrition, Food Science, Biology, or other science.
- Experience in team/department management.
- Experience with Genesis (or other Nutritional Labeling Software) strongly preferred.