The position serves as an entry level support position for the Account Team. This position helps with the organization and execution of administrative tasks such as opening jobs, follow up calls, maintaining status reports, building cost estimates for the Account Executive to review and approve, and helping to maintain work flow throughout the client projects they are assigned.

Specific Duties & Responsibilities:

• Administrative development of timelines, status reports, opening jobs in PackTrak system, informing Manager of status of projects and assist in managing timelines

• Create and maintain completed job folders
• In conjunction with Account Executive, develop Cost Estimate Agreements (CEA), which are forwarded to the customer
• Assist in obtaining customer sign-off on all projects before work begins
• Create and maintain project folders and ensure routing of folders to appropriate departments
• Demonstrate a relationship of trust and confidence with customers and suppliers by answering routine questions and staying abreast of project details
• Assist in contacting vendors, answering costing questions as appropriate, and directing further conversations where needed
• Provide conference notes from attended internal meetings to all involved parties
• Anticipate delays and estimate overages; address with Manage before they occur
• Track revisions and ensure overages are being tracked appropriately in PackTrak
• Maintain internal communication via PackTrak system and TIPS for Design revisions and direction
• Serve as point of contact for internal cross-functional team
• Provide effective/timely communications to Daymon staff, customers, and suppliers through continuously updated status reports and Gantt chart utilization
• Assist as needed within invoicing for all services and costs as they become due
• Keep account management fully informed of account activity – challenges and opportunities.
• Organize/set up meetings for project reviews and weekly status calls
• Assist Account Executive in the preparation of any client meetings

 Requirements

• High School diploma
• 0-2 years work experience
• Strong organizational and time management skills
• Strong computer skills, PC/MAC, Excel, Word
• Demonstrated follow through on projects
• Demonstrated strong communication skills